An utter shambles - Anonymous employee Champneys Employee Review

Family that owns the business is clueless, rude, and out-of-touch. The business is only afloat due to size and rip-off prices that people with too much money don't question. Literally everyone is a "manager" but they couldn't manage their way out of a paper-bag. Some of the most basic people I have ever met, seriously lacking intelligence and yet paid silly money. To enable this over-paid management culture, they hire foreign-staff on minimum-wage in questionable accommodation (caravans hidden from customer view).