IT Department is overworked, under-appreciated and have had their fill. - Anonymous employee ChenMed Employee Review

1.0
9 Jun 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people in the centers. Staff members are honestly great, hard working and care about what they're doing. The majority of staff and doctors in our centers believe in the cause and it shows.

Cons

IT Department has been seemingly restructured down to less than the bare minimum. Nobody I know feels safe in their position and the mantra of "Do more with less" has been taken to the extremes of insanity. The entire department is constantly walking on eggshells due to to the leadership (Or lack thereof). Barely any room for career advancement, lateral moves are the norm and usually remain uncompensated and are often short-lived. I, (And many others) feel the whole company is gradually disintegrating since the restructure and it's a damn shame because we once had a close, hard working and appreciative department which has turned into a "Watch your back" mess. For a company who's 100% reliant on EMR/IT it does not bode well, to witness this happening is a crying shame.

Explore other reviews about ChenMed

5.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

-ValueBased care driven. -Mission and Vision. -Growth opportunity. -Work-life balance.

Cons

Challenges to meet metrics dependent on market/location- but not impossible

avatar
ChenMed Response
2w
Thank you for the 5-star review and for helping us bring more good days to our patients. We appreciate your feedback regarding center metrics. Each community presents unique circumstances, and we appreciate your recognition that success is still achievable when we support each other.
2.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote Work Flexibility: The ability to work from home offers a great work-life balance and a highly flexible day-to-day environment. Excellent Peers: The general staff and fellow employees are incredibly nice, professional, and great to collaborate with. There is a strong sense of peer-to-peer camaraderie.

Cons

Disrespectful Direct Management: My immediate supervisor frequently displays a disrespectful and condescending attitude toward direct reports. Constructive feedback is non-existent; instead, mistakes are met with public or private hostility rather than professional coaching. Complete Lack of Support: Management offers zero support when challenges arise. They provide no guidance or assistance leaving direct reports entirely on their own to figure things out.

1
avatar
ChenMed Response
2d
Thank you for sharing your experience and for your three-plus years of dedication to ChenMed. We take your concerns about management behavior and lack of support very seriously. Every ChenMed employee deserves to be treated with dignity and respect, and to receive the guidance they need to succeed. This is a core part of who we are and how we expect our leaders to show up for their teams. If you are open to sharing more details, we encourage you to reach out directly to our HR team: employeerelations@chenmed.com, where all concerns are handled with care and confidentiality.
See reviews by: Helpful|Rating|Date|All