Issues with ethics / Not as advertised - Membership Growth Consultant ChenMed Employee Review

1.0
13 Apr 2022
Recommend
CEO approval
Business outlook

Pros

ChenMed is the parent company of Jencare, the organization I represented. Positives were rewarding interactions with Seniors, who benefited from the type of care delivered. A good role for folks new to corporate sales to get some experience. Provides decent benefits.

Cons

Expect to be worked into the ground. This is a difficult, repetitive job. The limited insurance coverage accepted often exclude seniors who would like to take advantage of it. Organization trains you to present advantages to the care that they are sketchy in delivering on. They also celebrate MGC's (Membership Growth Consultants) that act unethically (folks who transfer seniors to the centers who either did not wish to be moved from their current care or did not fully understand what they were being engaged in). Leadership does not truly want to hear of ways to improve from folks in this role. They say otherwise, but if your communicate issues, they become abrasive. Additionally, management has major holes in supporting the teams and have engaged folks running the medical facilities to fill the gaps- presenting them as sales leaders, which is far outside their area of experience/ expertise. This led to extremely dysfunctional teams and poor moral at multiple locations.

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ChenMed Response
4y
Our Management Growth Consultant role is a challenging yet very rewarding role within ChenMed. The position requires a lot of self-initiative and discipline to help your reputation and relationships grow. Our leadership team has implemented new trainings and road shows to help MGCs build a strong foundation. In addition, we are working on an MCG preceptor program that will allow tenured team members to assist new hires and build leadership skills. Thank you for providing feedback that can help us continue to improve.

Explore other reviews about ChenMed

5.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

schedule, no weekends or holidays

Cons

very busy and upper management didnt have great communication on companys direction or bonuses/merits

2.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Remote Work Flexibility: The ability to work from home offers a great work-life balance and a highly flexible day-to-day environment. Excellent Peers: The general staff and fellow employees are incredibly nice, professional, and great to collaborate with. There is a strong sense of peer-to-peer camaraderie.

Cons

Disrespectful Direct Management: My immediate supervisor frequently displays a disrespectful and condescending attitude toward direct reports. Constructive feedback is non-existent; instead, mistakes are met with public or private hostility rather than professional coaching. Complete Lack of Support: Management offers zero support when challenges arise. They provide no guidance or assistance leaving direct reports entirely on their own to figure things out.

1
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ChenMed Response
5d
Thank you for sharing your experience and for your three-plus years of dedication to ChenMed. We take your concerns about management behavior and lack of support very seriously. Every ChenMed employee deserves to be treated with dignity and respect, and to receive the guidance they need to succeed. This is a core part of who we are and how we expect our leaders to show up for their teams. If you are open to sharing more details, we encourage you to reach out directly to our HR team: employeerelations@chenmed.com, where all concerns are handled with care and confidentiality.
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