Six months of my life I wish I could have back! - Service Professional Circles Employee Review

1.0
9 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Benefits are above average. That's it.

Cons

For a company that, during training, they spend a lot of time educating you on their mission statement, culture and values, you would think they'd stand by what they preach. Unfortunately, Circles is literally the opposite of everything you learn about the company during training. It's a political, toxic and corrupt environment; the attrition rate speaks for itself. Good and loyal employees are not rewarded for their success or hard work yet those who are sleeping with or sending inappropriate pictures to their subordinates get promoted and patted on the back. The schedules are terrible and can change on a whim depending on meeting your goals with no mercy from management and upper management if it uproots your life (i.e. having a morning schedule then getting switched to a shift ending at 1am). They're more interested in making the SURFACE of the company look inviting, fun and legitimate when they should be putting their energy into their employees; they're the ones talking to the card members and are the voice of the company.

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Circles Response
10y
Circles is not affiliated with the Chelmsford location now owned by Aspire Lifestyles for over 1 year. We would encourage you to share your reviews and concerns with that company as the above comments are not relevant or indicative of our business. Circles prides itself in work-life balance and a congenial work environment with generous benefits. In addition, Circles mission is to align our services and offerings with quality of life programs where employees truly make a difference in the lives of our clients and vendors.

Explore other reviews about Circles

5.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Supportive Management Great offices Good Pay

Cons

Employment is contingent on client contracts as they are a contractor company

1.0
19 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Paid training that’s done remotely. Coworkers were great and often bonded over how opportunistic and generally awful the company was.

Cons

Unprofessional managers, no raises even when workload doubles or triples and employees are expected to cover other positions that have been eliminated, Experienced multiple instances of unfair employee practices, biases, unrealistic work expectations and discriminatory hiring practices. No standards in place for employee safety! They operate on a strict set of rules for how to best service the client but have a “cross that bridge when we come to it” mentality for protecting their staff. You will spend money on therapy to recover from working here. Very high turnover rate, naturally.

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