Everyone who walks in gets a job - Member Advocate ClaimDoc Employee Review

2.0
5 Jun 2019
Recommend
CEO approval
Business outlook

Pros

Good resume builder. You can be thrown into duties with no experience that would require degrees and experience at any other company, like contracting but without the common pay of course. Zero micromanagement; you can surf the internet or play on your phone all day and call in 1-2 times per week and nothing will happen to you. Drinking alcohol on Fridays.

Cons

If you are an eager, hardworking employee here it won't be recognized. The favoritism is intense. Management says it's a "flat" company meaning everyone will be called a Member Advocate no matter how much or little work you do each day. Pay is unfair; you will be paid what you're willing to accept and MA's doing far less than others make more if they're a favorite. They hire people in their early 20's who've never had a job in an office and throw them into a complex position. Having no attendance policy eventually causes those who have a strong work ethic begin to be unable to work a full week and unfortunately for the young people with no experience, sets them up for failure anywhere else. Drinking on Friday might be a pro but when you're hiring young people with little to no pre-employment screening, it's a recipe for disaster.

Explore other reviews about ClaimDoc

5.0
5 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Management is very supportive, great benefits

Cons

Dealing with angry member phone calls

1.0
4 Feb 2026
Recommend
CEO approval
Business outlook

Pros

If you really like basketball they have a basketball court

Cons

The whole point of the company is to help every day people being scammed out of money. They barely pay the member advocates and they falsely rave about their super attainable bonuses. You ask why you don't get the bonus they come back with multiple different answers and even if you can refute them they won't do anything about it. Member advocates are the reason this company runs. But there is no appreciation for them at all. If they want this company to truly succeed they need to completely revamp the management there and stop hiring over qualified people for an entry level job and promoting non qualified people that can't produce as much. I have years of management and lead experience as well as many college courses in management under my belt and this was the poorest example of management I have ever worked for.

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