Don't, Just Don't - School-Based Outpatient Clinician Clarvida Employee Review

2.0
1 Feb 2025
Recommend
CEO approval
Business outlook

Pros

I had two great clinical supervisors as a LPC-R. My time in the TDT program as a TDT Clinician was great. If you need direct hours for your residency, you will surely get those here (but thinking this might be a con). You can get pet insurance with your benefits. Supervision while in residency is free.

Cons

The pay is terrible, and asking for a raise is like pulling teeth. Frontline workers are checked out because of lack of support and burnout. Management only cares about themselves. Administrative supervisors push all of their stress and mess on to the frontline workers. As a result of management/supervisors being stressed, they don't remember high-need or high-risk clients on your caseload, don't provide any follow-up support on serious high-risk clients, or remember what schools your located at. You are asked to transition to a different school midday, despite a school being anywhere between 20 to 45 minutes away, and 1 school out of the 5+ you're at. There is no work-life balance here and can be hard to request time off. If you are able to get time off, it is VERY hard to enjoy your requested time off, because you might still be contacted or have to do your paperwork. "30 billable hours and 10 nonbillable hours" but your caseload is 60+ clients which forces you to work outside your working hours and leads to 60+ hour work weeks. (and no overtime pay) The expectation to meet billables but takes away from the clinical work with clients. If you have to transport clients, you do that in your personal vehicle and mileage reimbursement is trash (IIHS & TDT days). Lack of support with administrative paperwork as management only cares about $$/caseload #'s instead of the clients/families. No consistent office assistant (because management stresses them out and drive them to quit). No administrative support. Not all employees are team players. Ha, what diversity and inclusion? Lack of support with CEU's or other trainings (and Relias trainings are not it). Refusal to meet ADA standards for employees. Requires you to sign an arbitration agreement because they expect you to file an EEOC claim. The change in structure from Family Preservation Services (FPS) to Clarvida was not smooth, as other community resources in the area had no idea what Clarvida is. There is a serve lack of organization when someone either takes leave (maternity leave, PTO) and/or leaves the agency. As a result, clients are dumped randomly onto other clinicians and some clients might not receive services all together without any communication. Depending on where you live, expect to drive 60+ miles/week, at your own expense, including the wear and tear on your car. Unnecessarily complex and redundant system and paperwork that takes up as much time as a session, or longer. A lack of consistent workspace in the schools you work in and/or at the office itself. At some schools there is a lack of support from school staff. There may also be conflicting priorities by school staff in comparison of what is required of you as a clinician. Due to size of caseload and the many schools served, lunch breaks, breaks in general, are almost nonexistent. Administrative supervisor have favors and cater to them. After you receive your license, you are still required contractually for 2 years.

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Clarvida Response
1y
Thank you for providing your thoughts on your experience with us. The mental health field is rewarding but as you noted, often short staffed. We offer services and regular trainings to assist with work/life balance and wish we could have resolved these issues prior to your leaving. We appreciate you bringing your concerns to our attention. They are being escalated and looked into at a local and leadership level. Thank you for supporting our clients while with us and wish you well in your future endeavors.

Explore other reviews about Clarvida

5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work environment and supports to do your job

Cons

None at this time that I can think of.

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Clarvida Response
1w
Thank you for your feedback and for the care and dedication you brought to your role. While we cannot speak to individual situations, we remain committed to consistent policy application, clear communication, and fostering a supportive environment for both staff and residents. We value feedback as part of our ongoing efforts to improve the employees experience.
4.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Working and building relationships with the clients.

Cons

If the clients don’t come to school or if the parent cancels a session, you don’t get paid.

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Clarvida Response
1mo
We appreciate you sharing your experience and are thrilled to hear you enjoyed building such great relationships with your clients! Feedback like yours is important to us as we look for opportunities to improve the experience for our team members.
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