Pros
Co-workers are pleasant, office location central to great dining/experiences, remote work possible depending on role. Benefits exist, though are admittedly subpar comparable to other performing arts organization (while there is a 401k available, employer does not contribute to it before the 1 year mark). Work laptop provided however personal use of cell phone is expected.
Cons
Everything from the April 1, 2019 review stands correct with no changes. This is an abusive employer and simply not worth it to work here. Incredibly high staff turnover (3 staff members + owner have worked with the business for 15+ years, then a massive gap of new hires who have only been with the business for 1-3 months - no middle ground, has not been able to retain anyone longer than 1 year). There is absolutely zero onboarding or new hire training, and when mistakes inevitably happen (because nothing is taught or explained), the boss/owner berates staff members in 20-30 minute rants for said mistakes, with zero accountability for the lack of instruction, guidance, or management to effectively complete said task. Staff is overworked and, in a non-verbal way, expected to work outside of scheduled hours. Zero work/life boundaries: frequent texts from boss/owner outside of working outsides, frequent receipt of emails from boss/owner late into the night and early morning. Disorganized communication among staff. Abusive owner and boss with extreme micromanagement (because nothing is taught or explained!) . Small company, no proper HR division. Personal use of cell phone required - company uses WhatsApp and Skype to communicate, rather than utilizing more professional mediums of communication. STAY AWAY. Don't read this and think "oh maybe it will be different for me" because it is simply not worth it.