Great people, bad leadership - Anonymous employee Clearlink Employee Review

1.0
11 Apr 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I have worked at Clearlink for several years, and I have had the opportunity to work with so many incredible individuals, many of which have helped facilitate and champion my growth.

Cons

As many recent reviews have stated, we have recently been hit with a return-to-office mandate that has only provided us with 2-weeks turnaround. It had been disclosed to us on many occasions by all levels of executive leadership, that it would NEVER be a requirement to return/work in the office. Many people built their lives around those promises over the past three years and although I understand that sometimes changes are necessary, this situation has been handled awfully by our executive leadership. Not only was this EXTREME poor change management but also highly insensitive for many minority groups. As a single parent, WOC, I can't help but feel highly targeted in this change and as if they are trying to push more females out the door (as they are normally seen as primary caretakers in their households). I have felt undervalued and have lost all trust in our leadership team. Our executive leadership are the majority (white, caucasian, men), not only does this decision feel as though it is based on privilege, it disproportionately impacts various minority groups greatly (parents, neurodivergent). Unfortunately, this group is underrepresented, not only in leadership but in the company.

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Clearlink Response
3y
Thank you for your comments - we value your feedback and encourage you to reach out to leadership and share any questions, concerns, ideas, etc. without fear of retaliation.

Explore other reviews about Clearlink

5.0
26 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Clearlink is a great place to work. I've been here for a few years, and I'm not going anywhere. It's had it's ups and downs, but with a new CEO and new leadership, I'm excited about the direction of the company. Great company culture New leadership Hybrid/flex WFH schedule

Cons

Still expected to come in office/not fully remote Compensation could be more competitive

2.0
13 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Uber Eats Vouchers/Vouchers for food on campus -PTO hours are added every week

Cons

Clearlink went from a CEO that didn’t give a single care about the employees to new leadership that seems to care now but with that, I feel like the new people aren’t aware of what’s really going on. When you’re hired here, boy, do they sell you the dream! Everything is good, and slowly you start to lose hope & very quickly you learn this company is going downhill one way or another. I was part of the social team for years. We were promised growth and new opportunities and that NEVER happened. We’d bring up concerns about leadership in our individual team and the concerns were NEVER taken seriously, because as I easily learned, this company is like high school, they will protect their friends even if it means losing a brand partner. The higher ups will have random meeting to talk about the department & there’s specific higher ups who feel the need to show off their Disney trips/cruises while some of us are struggling to even keep up with bills and living paycheck to paycheck. Overall, there’s A LOT of broken promises on growth. Pay sucks and it’s hard to get a pay raise. Any concern you bring to a higher up will leave you ignored or they won’t do anything about it. Your career won’t grow here unless you’re BFFs with higher ups that have been there forever.

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