Sad to see this company going down the drain - Anonymous employee Clearlink Employee Review

1.0
15 Apr 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

For some people, a pro would be the beautiful, amenity-filled office space if you are a person who likes to work in an open environment office

Cons

I am sorry to say that I have to share a bleak and sorrowful review of a company that was once admirable, Clearlink. It is hard to believe that the organization I once adored is now a dismal, lifeless shell of its former self. The company's values, Create Community, Learn & Grow, Embrace Opportunity, Act Like an Owner, and Respect Every Person, have been thrown away, and their significance has vanished. During the pandemic, Clearlink went "remote-first" and hired a quarter of their workforce out-of-state. But in a twisted turn of events, their new CEO has now mandated that employees within 50 miles of the office come in from 8:30-4:30, Monday through Thursday, with just one WFH Friday. He claims that remote workers are "lazy" while ignoring the fact that their survey shows that ~85% of employees want to work remotely. This decision shows that the CEO does not care about the employees' opinions or work-life balance. Clearlink used to offer extensive learning opportunities, but they let go of the learning and development team leadership in the layoffs, indicating that those opportunities will soon be a thing of the past. The CEO's decision to monitor every employee's work and the toxic culture of gossip and rumors that run through high-level leadership are a recipe for disaster. What's worse, the company's DEI program, once a source of pride, is now on life support. The CEO talks about inclusivity as if it's an inconvenience, and he feels picked on because people aren't inclusive of him and his religion, even though he's a white, cisgender, millionaire member of the LDS church in Utah. Listening to him speak during a town hall felt like attending an LDS conference. The whole thing was preachy and uncomfortable. In summary, Clearlink's current leadership has transformed a once-vibrant company into a grim and oppressive place. The CEO's lack of trust, work-life balance, and care for people is turning Clearlink into a strange culty dictatorship. If you want to maintain your sanity and dignity, I suggest staying far away from this company.

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Clearlink Response
3y
Thank you for sharing - we value all of our current and former employee’s feedback. Please feel free to reach out to hr@clearlink.com or leadership to continue the conversation.

Explore other reviews about Clearlink

5.0
26 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Clearlink is a great place to work. I've been here for a few years, and I'm not going anywhere. It's had it's ups and downs, but with a new CEO and new leadership, I'm excited about the direction of the company. Great company culture New leadership Hybrid/flex WFH schedule

Cons

Still expected to come in office/not fully remote Compensation could be more competitive

2.0
13 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Uber Eats Vouchers/Vouchers for food on campus -PTO hours are added every week

Cons

Clearlink went from a CEO that didn’t give a single care about the employees to new leadership that seems to care now but with that, I feel like the new people aren’t aware of what’s really going on. When you’re hired here, boy, do they sell you the dream! Everything is good, and slowly you start to lose hope & very quickly you learn this company is going downhill one way or another. I was part of the social team for years. We were promised growth and new opportunities and that NEVER happened. We’d bring up concerns about leadership in our individual team and the concerns were NEVER taken seriously, because as I easily learned, this company is like high school, they will protect their friends even if it means losing a brand partner. The higher ups will have random meeting to talk about the department & there’s specific higher ups who feel the need to show off their Disney trips/cruises while some of us are struggling to even keep up with bills and living paycheck to paycheck. Overall, there’s A LOT of broken promises on growth. Pay sucks and it’s hard to get a pay raise. Any concern you bring to a higher up will leave you ignored or they won’t do anything about it. Your career won’t grow here unless you’re BFFs with higher ups that have been there forever.

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