Dangerously Understaffed - Registered Nurse Cleveland Clinic Employee Review

3.0
3 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Benefits and pay are good, coworkers great. Great place to start and move on after you get your year.

Cons

The ratios at Hillcrest were downright dangerous and the company has never cared to fix it. Be careful if your family is brought here, most sentinel events and adverse events are directly related to how poor the ratios are for nurses. Management blames nurses for these events while giving med surg nurses 8 patients, step down nurses 5 patients and ICU nurses 3 patients routinely. They lie in the interview and say it’s rare for these ratios. That was daily while I worked there and my friends say it has continued to be the case. Providers are bullied by management into accepting patients regardless of unit status, even if beds are available at other hospitals in the company. Retention is poor and management continues to remove things that helped with retention. PTO is routinely denied. Certain managers with poor management skills who were “persuaded” to leave other hospitals ended up here and have way more pull than they should, they are largely why the hospital is in the state it is. Certain other managers who started here have way more pull than they should and blatantly play favorites with units and actively create dangerous scenarios with staffing because of it. I would be terrified if my family ended up here knowing how blatantly unsafe it is.

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Cleveland Clinic Response
9mo
Thank you for your detailed review and recommendations. We appreciate your feedback as we are continuously working to improve the caregiver experience.

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1.0
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Cons

Where do I even begin - this hospital is trash. I have never seen more of incompetent company in my life. On my floor, the managers here are completely unprofessional. They bully you, threaten you, and micromanage you. Oh don’t even get me started on the pay and benefits you barely get for the crazy amount of work you do as an admin. And when everyone else leaves because this place is a disaster, they place even MORE work on you. The environment is horrible, the older women will target and bully you as well. And on top of it, they take out of your hard earned PTO bank for Christmas, New Year’s Eve, and etc even though you don’t have the choice to work. All your PTO is clumped together for sick days, vacations, doctor appointments, and etc. you BARELY are able to accrue pto so if you need a vacation goodluck. Need to go to the ER and miss work? Well go ahead but they will give you an occurrence point which can lead to you being on probation. I can NOT stress this enough, do NOT work at the Cleveland Clinic as you essentially pay to work here. Oh also, they take $80 every month for the damn parking.

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