Will Not Make Sales Commission without serious time invested in company - Debt Collector Client Services Employee Review

2.0
1 Jan 2016
Recommend
CEO approval
Business outlook

Pros

Sales commission possible, high earnings possible with a good client portfolio. Good training program. System is easy to use here.

Cons

Will be given a difficult consumer portfolio when starting. Will not speak to too many consumers. Say you commission if you collect $5500 a month, that's a small (20-30%) slice of the take the company makes (20-30%) making it very difficult to actually make money. Mostly you are just dialing and grinding with the same numbers day after day for months and will not make any money until you have been moved to a better portfolio. The more you make per hour means the more you have to make to commission so you're always chasing. Almost better to make less money if you're actually collecting. If you are late by 1 minute one time your job is threatened no matter what you do once you're there. Have to wear a shirt and tie for a <$10/hour job... Computer system is a basic dos system. Can't access internet or bring cell phone into building due to dealing with consumer credit but other companies will allow this. It's just a very grinding job for little reward. They will also hire mass applicants before a contract is agreed upon with the client and come in a Friday before Christmas and tell everyone in training to go home and don't come back with no warning or monetary support.

Explore other reviews about Client Services

5.0
11 Feb 2025
Recommend
CEO approval
Business outlook

Pros

Good learning and opportunity for growth.

Cons

Managerial experience could be better

1.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

The immediate team you work with is amazing - thats it

Cons

Everything. No raises on over five years, retaliation against those who speak up, no communication, pizza parties instead of bonuses, loads of work for minimum wage pay, a CEO who is toxic and hangs golf's with his boys who also work there instead of helping his company, predatory against their own collectors, never work here.

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