Good Place to work - Member Service Representative Climb Credit Union Employee Review

The CU has a culture of listening to employees and working to fix issues.

Lower pay than other industries.

Overall, Climb Credit Union is a solid company with a positive mission and a strong culture across most departments. The organization as a whole values its employees, offers decent benefits, and provides VTO (Volunteer Time Off), which is a great perk for those who enjoy giving back to the community. However, the pay is below market rate, and while the benefits are okay, they don’t particularly stand out.

If you’re considering Climb, your experience will largely depend on the leadership within your department. Company-wide, it’s a decent place to work with a strong mission, below-market pay, and okay benefits. Many employees across the company are great to work with. However, some departments suffer from poor leadership, which can create a challenging and unsupportive environment. A lack of clear direction, shifting expectations, and inconsistent communication can make it difficult to succeed, even with hard work and dedication. Employees are sometimes given verbal approvals that are later denied, leading to misplaced blame and unnecessary obstacles. If you find yourself in this situation, document everything and keep a paper trail to protect yourself.