Have Empathy For Your Employees - Client Relationship Consultant II CoStar Group Employee Review

2.0
22 Jul 2021
Recommend
CEO approval
Business outlook

Pros

-Great coworkers -Above average salary and benefits for recent graduates -Work ends when I clock out

Cons

The company has built a culture where people are constantly in a state of fear. Managers tell employees constantly that we're easily replaceable when we don't make enough calls in a day, emergency projects pop up all of the time and managers are too scared to ask the directors who are too scared to ask their bosses and no one ends up being on the same page with anything. There is a constant panic mode at the office. People say that it feels like a startup energy because things are 'fast paced' and 'rapidly change' but startup energy also means innovation from employees and giving them freedom. Erratic =/= "startup energy". The biggest issue with this constant state of fear is that we are in a global crisis and employees are not being given a voice or opportunity whatsoever to voice our concerns. We are too scared to speak up to managers or directors or HR because people will be and HAVE BEEN fired for objecting to putting themselves in harm's way in the office. Andy is a brilliant man who has created a highly successful company, but your employees have held things down this last 1.5 years. We deserve some respect from leadership and not made to feel disposable. With that being said, at a time when COVID cases are tripling daily, all employees are forced to be in the office because "we can't be a real estate company that doesn't occupy real estate". In this country, in this state, parents are dying. Grandparents are dying. CHILDREN are dying. There are no vaccines available for them and your employees who are parents are scared. Listen to them. Every day I walk around the building I am feeling like I am on the verge of tears knowing that I am safe surrounded by vaccinated people but that my children are at daycares where hardly no one is vaccinated. I was one of the people that praised costar before in earlier reviews because I didn’t understand the complaints people had about metrics or projects but I’m in disbelief that this company is putting our families at risk just to have more people in their seats. You are risking our lives and our children's lives because you want to MAKE AN EXAMPLE TO OTHER CRE COMPANIES. I am sure that HR will send a response that there are mental health resources available and that I can email Hr to discuss more, but yeah right. HR barely gets back to anyone about our requests and when they do months later, it is copy and paste generic emails. Also, nobody feels like we are able to voice opinions or else we will “just be replaced” as our managers keep saying.

Explore other reviews about CoStar Group

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Development, work life balance, competitive environment, career growth opportunities

Cons

A lot of priorities to juggle

1
1.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

401k, medical benefits snacks decent base salary

Cons

Working at CoStar Group was one of the most emotionally exhausting sales environments I’ve experienced. The culture on my team was extremely male-dominated, hyper-competitive, and very much “sink or swim.” Collaboration was talked about constantly by management, but in reality the environment rewarded internal competition, territorial behavior, favoritism, and politics over actual teamwork. As one of the few women on the sales team, I often felt isolated and unsupported. Instead of mentorship or coaching, the expectation was basically: “figure it out yourself.” New hires were thrown into difficult situations with inconsistent training and unrealistic expectations, while certain reps appeared to receive stronger books of business, better territories, or more support than others. It created resentment and a toxic atmosphere where coworkers often felt more like competitors waiting for you to fail than teammates. The turnover was incredibly high, which should have been a red flag. Management pushed aggressive quotas and nonstop pressure while failing to address morale, burnout, or fairness concerns. There was also an unhealthy obsession with leaderboard culture and internal politics that made the workplace feel stressful every single day. What disappointed me most was that I genuinely believed in the product and enjoyed helping clients. Many customers loved working with me, and I built strong relationships. But internally, the environment became mentally draining. The constant competitiveness, lack of support, and toxic culture eventually outweighed the positives of the role.

5
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