Pros
- Free coffee - Some stores had great teams
Cons
- Poor senior management - Severe staffing issues. - Regular last minute shift changes. Lack of low-level managerial staff meant if another supervisor called in sick, you would have no choice but to stay for the rest of the day, potentially 12+ hours regardless of your availability. - Often expected to do work above pay grade - Little to no care for staff financial security and wellbeing. They once changed how we got paid, which due to tax reasons meant that everyone was severely underpaid, many people taking home a third of their usual paycheck to live on for a month. No support was offered, we were just told to deal with it and move on. Colleagues were forced to borrow money to pay rent and bills.