Okay Job - Customer Service Team Member Coles Group Employee Review

3.0
17 Feb 2024
Recommend
CEO approval
Business outlook

Pros

Decent pay with casual loading, weekend and holiday bonuses. Pretty easy job with good coworkers

Cons

Management is not good, you have to deal with terrible customers, clique culture, favouritism and bias from management ~ if your manager doesn’t like you personally no matter if your good at your job, you won’t get many hours. Manager once said “Sorry I mustve forgotten you” when rostered zero hours two weeks in a row and complained about having no hours to give casuals despite hiring 7 new casuals two weeks prior.

Explore other reviews about Coles Group

5.0
19 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Good working hours and benefits provided

Cons

Don’t really have any cons

4.0
18 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Payments are on time, and good pay

Cons

Huge workload, need to work fast as its fast paced work environment

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