Good company - Collections Collections Etc. Employee Review

The staff here is amazing and my manager is the absolute best! I have been welcomed with open arms and accepted as a Winston family member. Working with 200+ associates is incredibly challenging and exciting but very rewarding. When issues arise they are handled with care in a timely manner so day by day I see more and more pros and it's going to get even better.

Some employees, and the surrounding cities, have a bad memory of how Winston operated in the past and it still lingers. Fresh ideas are being implemented to help fix this issue so hopefully we can turn our image around 100%.

They give you good training, and they seem to help you when you are very new. They make sure that they give the information you need to succeed. They give you advice to improve your job. The management and the office staff do the best they can to help you. I like that it is a smaller company at this location. Everyone there is friendly and the management is willing to listen to your concerns if you have any.

The pay is low compared to other call centers in the area. The other problem is they have went to a paperless enviroment. I feel that even though everything is done on computers we still need the catalogs in front of us and the choice to use scratch paper.