It's OK part-time companion work but CK could be so much better to work for.... - Companion Care Aid Comfort Keepers Employee Review

2.0
19 Sept 2013
Recommend
CEO approval
Business outlook

Pros

Been working for CK here in Syracuse, NY for about a year. Work with different clients in different city locales (mostly good areas), paid milage, rare occassional overtime, hours flexible.

Cons

Need better pay, more hours and good benefits! If don't work hours offered they can fire you. Scheduling is maddening; often last-minute appts. and cancellations. New hires get more hours and clients.

Explore other reviews about Comfort Keepers

5.0
16 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule It feels like a family

Cons

Sometimes you have to drive 1 1/2 to 2 hours to a client.

2.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great pay and benefit opportunities. The message of the company is good and the owners are incredibly welcoming. They provided all the equipment and were quick to get you whatever you needed.

Cons

The office environment was extremely toxic. It was very "cliche" with everyone saying awful things about each other. Yelling, slamming and throwing things was a regular occurrence. The lack of empathy towards the clients as well as caregivers was abhorrent. The training was lackluster with the view of corrective action instead of preventive action with mistakes. I was constantly ignored or snapped at when asking questions. After spending a day training at another office, I fully believe the toxicity is centered around this one office in particular and does not translate over to the other offices.

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