Pros
Clients are wonderful and I miss the relationship I built with them.
Cons
As someone who worked for Comfort Keepers for a few months, as a veteran with integrity and standards, I quickly realized that this is not the type of company I would be associated with nor would I ever place a family member in their care. The owner of this franchise,Joy Holte, lacks integrity and quite dishonest, especially when it comes to the care of their clients and the money they charge. The office staff were quite aggressive with family members and created an uncomfortable situation, but thankfully I stepped in and mediated the situation with the client and prevented the company from getting fired. At the end of the day, this franchise bottom line is to get paid, but the attitude they have towards their clients and how they go about it is appalling. There is a HIGH turnover rate with this company, and they turn a blind eye to their staff members coming in on their shift smelling like alcohol and weed. It’s ignored because they are desperate to fill shifts. They have a hard time keeping staff because they aren’t treated well—comfort keepers is dishonest with staff pay, and they often mess with the schedule, leaving the staff quite upset and frustrated. I have personally watched unhappy and unsatisfied staff member attend to their vulnerable clients in a very apathetic and indifferent manner. There are many other companies available in this area to choose from. Even if this was my last choice, I would prefer a facility stay before I hired this company. I put my two weeks notice in after only 4 months on the job. Best of luck to you all in your search for quality care for your family.