Flexible schedule, but pay is low. - Patient Account Representative II CommonSpirit Health Employee Review

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, work from home, no weekends.

Cons

Pay increases annually are minuscule and insulting if you qualify for it. The pay range for the job description currently is $18-$31/hr, however an employee who has been working in this role for 25+ years doesn't even make the highest amount so it seems pretty unattainable. Micromanaging and favoritism are very prevalent.

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CommonSpirit Health Response
9h
Thank you for sharing your feedback and for your years of service. We're glad to hear you value the flexibility and work-life balance the role provides. We also appreciate your candid feedback regarding compensation and leadership. We will share your comments with the appropriate teams as we continue striving to make CommonSpirit Health a great place to work.

Explore other reviews about CommonSpirit Health

5.0
6 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great pay Great benefits Great team culture Great non-profit values

Cons

Large corporation going through a lot of structural changes these past few years had made it difficult to keep things aligned as the company disassociated from advent health, while simultaneously merging centura health into commonspirit

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CommonSpirit Health Response
5mo
Thank you for sharing such positive feedback. We’re glad to hear you value the pay, benefits, team culture, and our non-profit mission—and we truly appreciate your kind words about leadership. We also recognize that periods of significant organizational change can be challenging. As we continue to align teams and systems following recent transitions, we remain focused on clear communication, stability, and supporting our people throughout the process. Thank you again for your encouragement and for being part of the CommonSpirit Health team!
3.0
14 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good base pay gain experience

Cons

overworked under staffed constantly not appreciated or valued no promotions

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CommonSpirit Health Response
9h
Thank you for taking the time to share your feedback and for your many years of service. We’re glad to hear you valued the base pay and the experience gained during your time with us. We also hear your concerns regarding workload, staffing, recognition, and leadership visibility. We strive to create an environment where everyone feels respected and their contributions are valued. We appreciate your time to share your experience.
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