Fantastic workplace - Service Desk Technician Compnow Employee Review

5.0
23 Jun 2024
Recommend
CEO approval
Business outlook

Pros

- Great worklife balance - Positive Atmosphere - Further training provided to upskill your pre-existing skillset. - Ability to move around to different jobs and fields internally with all training provided. - Great environment to work in. - Amazing and supportive coworkers - Great management all the way up to the executives.

Cons

- Work load can be a lot at times. Nothing else really. Great pay, great opportunities. I can't really say anything bad about it.

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Compnow Response
1y
Thank you for the review! We're glad you're feeling the Compnow love and enjoying all the perks and benefits that come with being part of such an amazing team. We strongly encourage our staff to reach out to their manager to discuss their workload, to see how we can support our staff in their daily tasks and responsibilities. - Compnow Careers Team

Explore other reviews about Compnow

4.0
2 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Fun place to work and drink.

Cons

The commute to Brooklyn stinks

2.0
21 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The people you work with are genuinely good and supportive. - You get exposure to a wide range of deployments and tech environments. - Decent place to build early experience if you’re just starting out.

Cons

- Pay for deployment roles is well under market, especially considering the workload and responsibility. - They talk about an “open door policy,” but it doesn’t lead anywhere when it comes to pay or progression. - No regular pay reviews, so salaries stay stuck unless you leave. - A lot of talk about “future opportunities” or “new roles,” but it often feels like a carrot on a stick — always promised, never delivered. - High expectations and shifting priorities without the pay or support to match. - Extra effort or stepping up rarely leads to better pay or a title change.

1
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Compnow Response
3mo
Thank you for taking the time to provide such detailed feedback and for acknowledging the strengths of the team and the exposure gained while you were here. We’re genuinely pleased that you found your colleagues supportive and that the role provided valuable early career experience. We also want to address the concerns you’ve raised and over the past few years, we've taken concrete steps to improve transparency, progression, and pay structure across all of our technical teams. We have conducted external salary benchmarking in alignment with the appropriate industry awards and can confidently say that we are meeting the current market rates for comparable roles. Our open-door policy also encourages transparent communication and accountability, ensuring those conversations lead to clear outcomes, rather than open ended discussions. This also includes potential progression pathways from role to role, which is a big contributor to why our annual turnover is minimal and overall, why our staff enjoy working at Compnow. To anyone considering joining us, we encourage open conversations during the hiring process and invite you to speak with current team members to better understand the kind of workplace we strive to maintain! - Compnow Careers Team
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