Profit over FLSA for clinic managers to offset non-exempt staffing reductions. - Center Operations Director Concentra Employee Review

1.0
8 Oct 2017
Recommend
CEO approval
Business outlook

Pros

Frequent clinic management position openings due to high clinic manager turn over rates. Clinic managers are salaried and required to work unreasonably long hours, routine 10 to 13 hour days required of clinic mangers to do non-exempt duties to offset reductions in non-exempt staff to reduce labor costs.

Cons

Staff reductions in support departments (Acct. Mgmt., Sales, Referrals, Case Mgmt., Marketing, etc.) has resulted in those duties being pushed down to the clinics with no additional staffing. These duties are assigned to the already stretched thin clinics and they are expected to perform at higher efficiency than the dedicated departments. The clinics are not sufficiently staffed to effectively handle the patient volume and if any staff are off there is minimal PRN coverage available. Limited promotion ability due to downsizing and most managers above the clinic manager level are hired from outside the company.

Explore other reviews about Concentra

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

I enjoyed the technical challenges working with extremely passionate and talented people. The benefits and compensation are competitive, and I had so much to offer given a little more time.

Cons

Unfortunately, it is a revolving door. Management is vastly unqualified and by title only. They had no on-boarding process and communication was extremely poor or lacking altogether. They are fire happy and terminate people like nothing without regard for tenure which almost seems deliberate. Several very experienced and tenured people were terminated the week before I was. One of which had moved to another team which created the vacancy for my position.

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