Great Job If You Have What It Takes - Physical Therapy Technician Concentra Employee Review

3.0
16 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Working here is a great for those who like fast paced environments. It is also great way to become skilled in a variety of healthcare (e.g. Work comp, Tricare, Medicare). Working as an operations staff gives you the chance to really delve into how healthcare works, you will gain experience in most fields employers look for. High chances of moving up in the company internally. Most of the patients are amazing people, many of whom are often the highlight of the work day.

Cons

After being here for two years, I have seen my clinic's staff change entirely save for 2 employees. The environment is fast paced, and for those who aren't used to that it can be challenging. Upper management can be extremely difficult to work with. Most of the people above your COD (center operations director) do not put in much effort to make changes happen, and if they do it happens slowly. The pay is better then some places but for the most part it is not equal to the work you will do.

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5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
7 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Work from home Mon -Fri

Cons

Management prioritizes unrealistic production metrics over the quality of patient care and employee well-being. The caseload is incredibly high, often forcing you to handle over a hundred workers' compensation cases simultaneously. This volume is made worse by constant IT system lags and an inadequate network of orthopedic doctors, leaving you stuck between frustrated patients and unhelpful insurance adjusters. Management offers very little support, relying on micromanagement to hit numbers rather than addressing the root causes of burnout. The compensation is also too low for the immense level of stress and volume required.

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