Decent job to get by - Patient Service Specialist/Referral Coordinator Concentra Employee Review

3.0
12 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Benefits, full time hours, decent pay, fully remote.

Cons

Management isn't the best, as well as the team you work with. They will not promote you even though you've proved your part. They expect you to go above & beyond without paying you more. They also do not offer overtime. This job can be stressful because patients/doctors/adjusters/nurses use you as a punching bag. This position deals with workers comp insurance, so if you don't have a good understanding of this it may be difficult for you. You will need to have the ability to multi-task as you're dealing with a hundred cases.

Explore other reviews about Concentra

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. PTO coverage is great.

Cons

None that I can think of.

1.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

I enjoyed the technical challenges working with extremely passionate and talented people. The benefits and compensation are competitive, and I had so much to offer given a little more time.

Cons

Unfortunately, it is a revolving door. Management is vastly unqualified and by title only. They had no on-boarding process and communication was extremely poor or lacking altogether. They are fire happy and terminate people like nothing without regard for tenure which almost seems deliberate. Several very experienced and tenured people were terminated the week before I was. One of which had moved to another team which created the vacancy for my position.

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