Poisonous Culture under GmbH GM - Client Success Manager Conductor Employee Review

1.0
27 Jan 2024
Recommend
CEO approval
Business outlook

Pros

The incoming Conductor owners, especially the appointed General Manager of Conductor GmbH have decimated the culture which was already in a downslide due to financials before Searchmetrics was bought. Everyone is leaving in droves, those who haven't already been let go. So I guess the pro is that people are finally seeing that this is not a place to want to work, a place where talent is not valued. The final straw for me, a long term employee, was when the GM questioned a dedicated long term employee's in office time and behaviour in front of the entire company on the Slack general channel, a discussion that clearly should be 1:1 private. This is management 101 but these manager's were clearly not traiined properly or just don't have any professional etiquette. US HR leadership and the CEO need to do something about it but they are so out of touch with an HR leader who runs the organization like an old stodgy over-engineered 50k person company and not a fast and nimble tech business that has under 500 employees.

Cons

Toxic leadership that does not value "work-life" balance and employee's don't have to work around the clock or show up to an office to do their best work. It's a circus and the company is swirling the drain under this new form of micromanagement.

Explore other reviews about Conductor

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Conductor is a great company with incredible leadership and a product that customers love. The company culture is the best I have ever experienced in my career and employees are truly valued.

Cons

The advent of AI has dramatically changed Conductor's industry.

3.0
28 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with the people so far, feel like everyone is generally friendly and it's a small enough company that it's easy to connect with people to learn about their positions. Good experiences so far with managers who are generally warm and friendly. Relatively good work life balance, you work remotely all month of August and you can travel.

Cons

Biggest con personally is the low pay, just among the lowest you can make in a starting position and it takes about 1.5-2 years to scale into a better place as an SDR which is odd to me because its a position that on average folks spend that amount of time in before moving up. I believe it causes higher turnover in the first year as an SDR and would love to see a higher starting pay and clearer path forward to improve motivation and retention. I also wish they had mentioned in the interview that commission is 50% taxed, I understand this is common practice but didn't feel like there was great transparency on this. Lastly, feel like theres an unbalanced approach to in person office culture, it doesn't seem to be applied equally across all teams (for instance the Sales team seems to have the most pressure to be in person, most other teams it seems are are able to work remotely more flexibly). Just makes it confusing when you can ask to work remotely due to weather or personal reasons, only to show up and find that you are the only one in office which can be frustrating and cause unnecessary tension.

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