Social mission is a smokescreen for profit generation and revenue at all costs.
Priority during the depths of the pandemic wasn’t looking out for employees well-being but was creating an overpriced product to support furloughed workers. Needless to say this product did not sell owing to inflated costs and a tone deaf response to the state of the economy.
Senior leaders adept at blaming others for shortcomings which trickles down to mid level leaders that become paralysed by the blame culture that penetrated all layers of the business.
Product is sold to companies without full accuracy of its actual abilities. Promises are made that aren’t followed through but are consistently repeated to get the sale over the line. Unsurprisingly, the platform flatters to deceive.