6mo
Thank you for taking the time to share your experience. We appreciate the transparency, and we understand how challenging it can be to ramp up when a new campaign is still being built out.
Your point about certified trainers is valid. A condensed training timeline can create unnecessary pressure, especially in a launch environment, and that’s not the employee experience we aim to deliver. Standing up strong training infrastructure is a priority for us as we continue to expand in Mexico, and feedback like this helps us tighten up execution and safeguard quality from day one.
We’re committed to doing better ensuring our teams have the right resources, pacing, and support to set them up for long-term success. Thank you again for the insight.