Great place to work! - Team Support Specialist Consumer Cellular Employee Review

5.0
12 May 2016
Recommend
CEO approval
Business outlook

Pros

I am really not sure why there is so much negativity on the page. I've been working for consumer cellular for about 8 months now and the place hasn't ceased to amaze me in any regard. The attendance policy is strict during the first few months during training but, honestly, what do you expect? It's a job. It shouldn't be hard to go to work everyday. Let's get real here. After your first few months, you're alloted tons of UTO, PTO, fully paid benefits (life, health, and dental insurance, matching 401K, long term disability, etc.), flexible schedules, and bonuses. Plus the pay is VERY reasonable for the type of work you do. Growth is the most notable characteristic that CC offers in my opinion. Since the customer base is growing so quickly, there is tons of room for potential growth if you look for it. You will still need to work hard, but it will be noticed (unlike a lot of jobs out there). The people you work with are generally very nice and it feels a lot more like a family than anything else. The founders and real people who go out and help the community and ACTUALLY give back. They don't have large offices that overlook their workers but rather humble sized offices that always have their doors open. Overall, I can honestly say that I've never been happier at a job like I am at Consumer Cellular.

Cons

None at the moment.

Explore other reviews about Consumer Cellular

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Store Hours STO PTO Commission Phone Benefits

Cons

Only con would be working at a slow store or having a slow month.

avatar
Consumer Cellular Response
1w
Thank you for taking the time to share your experience and for being part of the Consumer Cellular team for the past 1–2 years! We're thrilled to hear you've enjoyed many aspects of your role, including our store hours, PTO, commission opportunities, phone benefits, and STO. We work hard to create a rewarding environment where our team members can succeed while maintaining a healthy work-life balance. We also appreciate your honest feedback regarding slower stores or sales periods. We understand that customer traffic can vary, and we're continually looking for ways to support our retail teams with coaching, development, and opportunities to help them succeed regardless of market conditions. Thank you again for your recommendation and for everything you do to deliver an exceptional experience for our customers. We're grateful to have you on the team and look forward to your continued success with Consumer Cellular!
5.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Consumer Cellular has an incredibly supportive culture where leadership, fellow trainers, and other departments work together and genuinely want people to succeed. I feel trusted to lead classes, coach new hires, and contribute beyond just delivering training. The role allows me to use my strengths in teaching, coaching, and developing others while making a meaningful impact on employees' growth and confidence. The remote work environment, work-life balance, stability, and opportunities for continuous learning make it an enjoyable place to work. Most importantly, I feel valued, supported, and empowered to do my job effectively, which has made this one of the most positive work experiences of my career.

Cons

The role requires a high level of energy and engagement each day, and advancement opportunities may be more limited depending on organizational needs. However, these challenges are relatively minor compared to the overall positive experience and support provided by the company.

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Consumer Cellular Response
3w
Thank you for sharing your experience! We’re thrilled to hear that you feel supported, valued, and empowered to make an impact. Our trainers play a critical role in helping employees build confidence and succeed, and we’re grateful for the passion and dedication you bring each day. Thank you for being part of the Consumer Cellular team!
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