Pros
The only pro for me is that the job is not far from home. No one pays attention or no management is scheduled which means you can pretty much do as you please. The only real pro to the job is most of the “agents” are fun people.
Cons
The building is infested with flees and bed bugs. Snakes also breed in the ceiling and fall on people. Most of the management team comes to work high or spends most of the day smoking in back of the building. Doing “favors” for someone in management will help you advance. Most complaints are brushed under the rug. The bathrooms are usually filthy and have bodily fluids everywhere. You will be promised incentives or advancements with no follow through. Nothing is kept confidential and once you report something the whole building will be made aware.