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Continuum Global Solutions

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I hope you like calling tech support - Customer Care Representative Continuum Global Solutions Employee Review

2.0
16 Sept 2020
Recommend
CEO approval
Business outlook

Pros

Great teammates, interactive training, plenty of resources for how to help customers

Cons

I have lost over 120 hours (Unpaid)due to technical issues on the company's fault. It can take as much 8 hours on hold with I.T. just to get scheduled for a tech to call you back. Management is hit or miss- some are great, helpful, and funny. Others don't respond, don't follow through, and won't have your back.

Explore other reviews about Continuum Global Solutions

5.0
9 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Great leadership team. Learn on the job. Open door policy.

Cons

Job security may be fragile, ie; when a contract ends there are reduction in workforce.

2.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Remote access to the Client system

Cons

Low experience management, customers difficult and don’t understand basic health insurance.

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