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Continuum Global Solutions

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Demanding job,stressful,push on selling - Technical Support Representative Continuum Global Solutions Employee Review

3.0
15 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Good incentives, decent pay with bonus from meeting metrics, can get rewards points as well.

Cons

Having to push phone add a lines on every call. I used to love my job and really felt like I was helping my customers and making their lives better. Now I just feel stressed to make a sale on every call. Most customers are angry.

Explore other reviews about Continuum Global Solutions

5.0
9 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Great leadership team. Learn on the job. Open door policy.

Cons

Job security may be fragile, ie; when a contract ends there are reduction in workforce.

4.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility: Offers remote work options and flexible scheduling. Coworkers: Friendly teammates and a generally supportive environment . Training: Paid training that allows you to learn new things Benefits: Competitive pay and decent benefits, though this varies by account

Cons

Training Quality: Training is often described as fast-paced, unorganized, or too short. Management: Inconsistent leadership and poor communication from upper management. Job Security: Security can be fragile; layoffs often happen when specific client contracts end. Inconsistent Experience: Your day-to-day work life heavily depends on your specific team and client account

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