Awesome Environment - Machine Learning Intern Cortech Solutions Employee Review

Contrary to this reviewer's uninformed opinion (the anonymous nature of this platform encourages misrepresentation of facts), Cortech Solutions has a very competitive benefits package, and has since our founding. We have always paid considerably above regional average wages for both exempt and non-exempt positions. From the beginning we have offered a very competitive retirement plan and discretionary bonuses. We offer 50% paid BCBSNC health insurance with an HSA option. Both full-time and part-time employees earn paid leave at the same rate, and both are entitled to the same paid holidays. So, let's take the statements of the reviewer one at a time: - "it is a friendly open layout atmosphere" We are friendly, and the architecture of our office space is relatively open, so this sounds like someone who might have been to our office before. "with no privacy" I am not sure what this means. Employees whose work requires collaboration or accessibility to the public (reception, shipping/receiving) are in open space and employees whose work creates a lot of noise or whose work requires concentration are segregated into appropriately isolated spaces. "with very little support or leadership from the top management." Ask any employee at the company -- you will hear a different story. We support our employees not only in their work but when they have health or family emergencies. Since this review is anonymous, I have no idea whether this applies this case. "Salary raises are rare despite having worked hard." We are extremely competitive in terms of salary and commission. This person claims to have worked in sales, so it is relevant that commission sales people are not considered for raises or advancement unless they meet mutually agreed targets, demonstrate independence and maturity, etc. Not knowing the identity of the reviewer, I cannot say what his/her issues were, but I can say we keep detailed records of employee reviews. It would be inappropriate to air those here, but I can say that we go out of our way to avoid wasting the investment we make in developing an employee. If someone worked here once but no longer does, there is a reason. "Management is seldom out of the office and has poor to no communication with employees." Since this is a small company, I can only assume that a reference to "management" essentially refers to me personally. I am not "seldom" out of the office -- I am often out of the office. I manage the bulk of the company's sales and customer support, and I endeavor to hire and develop employees who can work independently, organize questions and concerns in order to make the best possible use of face time when I am in the office, etc. We have had employees who were not mature enough or self-motivated enough to show up on time, do the work they were hired to do, organize topics of concern or topics on which they need direction for efficient discussion and decision, etc. We hire adults, and we treat employees like adults. Employees have direct unfettered access to management, which is often impossible or just not allowed in larger companies. "Management shows lack of leadership and appreciation to hardworking employees." Employees who work hard are "appreciated" in very direct material ways in the form of compensation and benefits. Management leads by example, putting time and effort into selling products and supporting our customers. We support employees who are having personal crises, and we support employees through normal but challenging life events. However, there have been cases of employees who have felt that their salaried position should entitle them to an ever increasing guaranteed income, no requirement to show up at work or demonstrate the hours they are putting in -- essentially disavowing accountability their actions, spending, or performance, I've never been sure where this entitled attitude comes from, but it is not tolerated here. "Advice to Management - Go back to the basics: Spend more one and one time with your employees. Set goals and milestones." As mentioned before, we are and always have been about the basics. Employees are given a clear job description at hiring, and this description may periodically evolve, but changes are always in writing. Increased ability and willingness to do the work the company requires has resulted in certain employees being given raises and increasing responsibilities. Continued demonstration of unwillingness to fulfill the basic expectations of the job description are met with repeated efforts at clarifying expectations and efforts at retraining, etc. Employees who respond well remain with us and continue to advance. Those who persist in their attitudes and behaviors are reluctantly offered the opportunity to find an opportunity elsewhere.