2.0
4 Jan 2024
Current employee, more than 10 years
University Park, IL
Recommend
CEO approval
Business outlook
Pros
Customers are amazing to work with, flexible schedules
Cons
No support from management, lack of clear training, corporate focus is e-commerce and store business. New management in home office is out of touch with the business, does not take responsibility or suggestions from the people who are the eyes and ears of the customer. The entire corporation of CosmoProf/BSG aka Sally Beauty Holdings has lost sight of the customer entirely. Carry a brand or don’t… cherry pick for professionals doesn’t work. Retail mindset trying to be a distributor