Staff Retention is Not a Priority - Anonymous Employee Cotality Employee Review

2.0
15 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Wellbeing Allowance Half Day Fridays a couple of times a year Bravo Points (points to claim gift cards/items).

Cons

*Redundancies every year - just before Christmas! *To get any form of pay rise, the advice is that you should "apply for another job and if you get an offer, we'll see if we can match it" *Performance reviews in December mean nothing, you 'might' get a pay rise in July from it if you're lucky *Job scope continues to grow with no acknowledgement or compensation *Very siloed, people only care about themselves, and that "we've always done it this way" rather than bettering the business and fixing issues they see (likely because of all the redundancies, no one has capacity!) *Lots of lazy people get by doing not a lot - probably due to the size of the company, it's easy to hide.

Explore other reviews about Cotality

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work with great leadership

Cons

Upward movement within the company can be slow at times.

5.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

What I love most about working here is the incredible culture. From making a global impact during "Cares Day" to bonding at local team events, there’s a genuine passion for both service and fun. It is incredibly refreshing to be part of an organization where leadership's care for their employees is so clearly demonstrated.

Cons

While the sheer amount of change during my long tenure could be seen as a challenge for some, it has ultimately driven us forward. Navigating constant evolution takes effort, but I can confidently say that the company is stronger and more successful today than it has ever been.

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