Field Investigator/Part Time Video Copy - Field Investigator CoventBridge Group Employee Review

5.0
24 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Having been with the company for nearly 8 months now, I have come to find that if you put in the effort and get your work done, the company rewards you. I started off in the office then transitioned to the field. The upper level management is stellar and they will do anything to see you succeed so long as you take the first step. I have never been with such a rewarding company in my life. The Smart Partner system is easy to use and has minimal flaws. Pay is good and the fact that we get a company gas card and auto allowance really makes up for only being paid minimum wage for travel hours. It shows that the company made a genuine effort to ensure your vehicle stays in top shape. Jason Hunt, and John Ferrante specifically: These are two of the most professional, yet down to earth bosses I have ever had the pleasure of working for. Both are thorough in their work, and set a great example of the standard we hold for ourselves at CoventBridge. Many people will complain about things being out of order or not working properly due to the merger with Global Options, but all it is, is a bump in the road.

Cons

I would like to see a little better communication between case managers and field investigators. Perhaps a phone call for all Rush cases, and timely scheduling. Due to the timing, the company is still in the process of working out all the details, so nothing will be as efficient now as it will be in 4-6 months.

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CoventBridge Group Response
9y
Thank you for the review. We are taking into account your advice and are glad that your experiences with CoventBridge have been mostly positive. If you would ever like to provide additional feedback please reach out to us at EmployeeInquires@coventbridge.com. Thank you.

Explore other reviews about CoventBridge Group

5.0
12 Jul 2025
Recommend
CEO approval
Business outlook

Pros

People are generally super helpful. External customer service, and internal customer.

Cons

Work can be either overwhelmingly busy or completely scarce.

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CoventBridge Group Response
10mo
In the investigator industry, the volume and type of work can vary due to factors outside of our control, such as client needs, case locations, and seasonal demand. While we cannot eliminate these fluctuations, we are committed to doing everything we can to keep our investigators working consistently. This includes securing new clients, maintaining strong relationships with existing clients, and delivering high-quality results that generate additional opportunities. Our goal is to minimize downtime and create as much stability as possible in an inherently variable industry. We genuinely value constructive feedback, as it helps us grow and improve. We love hearing that the culture we have created has been helpful and supportive.
1.0
8 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Nothing at all, no pros working here.

Cons

So many! Working 12-14 hour days, a terrible salary, working weekends to keep up, Zero work life balance, more and more work added daily . Micromanaged 24/7 on top of a below industry standard salary. Management plays favorites. No time to work with employees but still expected too. High turnover rate.

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CoventBridge Group Response
2mo
Thank you for taking the time to leave us a review. At CoventBridge Group, we recognize that our industry may be more demanding at times, and employee hours vary based on our clients' needs and assignments at the time, but do not want anyone feeling “overworked”. When our employees have management concerns, we encourage them to escalate them to Human Resources so they can be addressed quickly. Your constructive feedback helps us identify areas where we can do better. If you'd like to connect with us, please contact us at employeeappreciation@coventbridge.com.
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