Good Job - Toxic Atmosphere - Administrative Assistant Cowan Systems Employee Review

2.0
17 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Learning new skills is always a positive. 9-5 job with benefits and some holidays off is also a positive.

Cons

Safety/Compliance leadership is condescending, unprofessional, and rude. That is all dropped on the employees daily. The bad behavior has resulted in a toxic environment where employees have very low morale. Rude behavior among leadership and employees and sniping among themselves. When the "team leader" told me which of her employees she "hated", I knew this wasn't the job for me.

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Cowan Systems Response
7y
Thank you for taking the time to give us your feedback. The functionality of our Safety Department is critical to our ability to meet industry guidelines and the needs of our customers, and we want this to be a great place to work for all employees. Our team leaders are there to provide day to day guidance and support to employees, and your feedback will be used to develop and strengthen our leaders. We also have tools in place like open door policies, employee surveys, and an employee relations contact to give all employees the opportunity to discuss issues, which helps maintain morale - and helps us to meet their needs. I’m not sure if you used these tools while employed with us, but feel free to contact me by email or phone if you have any other input. We see this as a gift to help us become the best workplace in the industry. Thank you again and best of luck in your endeavors.

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5.0
11 Apr 2025
Anonymous employee
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CEO approval
Business outlook

Pros

Collaborative atmosphere with supportive managers

Cons

Collections can be tedious after time.

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Cowan Systems Response
1y
Thank you for the five-star review! We really appreciate you taking the time to share your Cowan experience.
2.0
17 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Home Time Is Reliable ,Easy Work (No-Touch Freight).

Cons

There is no overtime pay, and the benefits package is limited. Drivers are often required to work 60–70 hours per week at straight time. Routes are assigned on a first-come, first-served basis, so there is little predictability—you typically don’t know your route until the start of your shift. The equipment is equipped with radar-based safety systems, including speed control and automatic emergency braking, which can be restrictive and take time to adjust to, contributing to a more stressful driving experience.

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Cowan Systems Response
3mo
Thank you for sharing your experience. Comments like yours enable us to continue to improve, so we appreciate your honest feedback. Please reach out to HR@cowansystems.com if there is anything we could do to assist.
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