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Credit Wellness

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Deceptive Sales Practices in a Boiler Room Environment - Inside Sales Representative Credit Wellness Employee Review

1.0
8 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Remote without doing a visual presentation so you can wear what you want

Cons

After wasting my time affiliated with Credit Wellness LLC for over a month I can concur that this company operates a “boiler room” operation using deceptive sales practices that are either misleading or downright false to vulnerable prospective callers who think they are calling a collection agency to pay their debts. To summarize and confirm what others have said about Credit Wellness LLC – it is a scam and they should be shut down. With proof: • The script is written where you cannot identify yourself until the caller asks three times with who you are. However, by the third time the caller is irate. That automatically should be a concern if a sales person cannot identify themselves immediately. • Credit Wellness LLC uses IdentityIQ to access a credit report. It is a third party source which costs $1 for this access. Then after they hook the customer for their service, it is an additional $24.99/mo which the customer must pay for Credit Wellness LLC to continue to access their credit reports. • Credit Wellness LLC charges $298 up front then $99/mo for a minimum of 90 days to “dispute” collections. To save $575 or more in wasted expenses, credit repair services can’t do anything that an individual can do on their own, and Credit Wellness LLC or any other credit repair service definitely can't remove negative remarks from credit reports if they're accurate, timely and verifiable. Only these type of errors can be addressed and corrected: accounts that don’t belong to you; bankruptcy or other legal actions that aren’t yours; misspellings or erroneous entries; negative marks that are too old; or debts that cannot be validated and verified. This information plus more can be found at the Consumer Financial Protection Bureau website. • Finally, the Credit Repair Organizations Act prohibits untrue or misleading representations and requires certain affirmative disclosures in the offering or sale of "credit repair" services. The Act bars companies offering credit repair services from demanding advance payment, requires that credit repair contracts be in writing, and gives consumers certain contract cancellation rights. Sounds like Credit Wellness LLC is in violation of this act with their $298 upfront fee In conclusion, Credit Wellness LLC hires 10-15 people weekly as 1099 contractors after a thirty minute interview. That’s a minimum of 500-750 people annually. Yet, on their dashboard only 50-70 people are trying to make sales daily. The average number who actually make sales are about fifteen. Also, if you don’t make a minimum of three sales daily you are gone. All of this shows the heavy turnover which occurs at Credit Wellness LLC. Worse, you are trained by an inexperienced novice who thinks reading a script to one another is a productive endeavor so it is a sink or swim environment. Additionally, those 5k positive reviews on TrustPilot are all submitted when a customer is freshly signed up with false hopes and beliefs that their collections are going to be successfully disputed and possibly wiped out. A more accurate review should be submitted after services are rendered. Besides, why aren’t there any 1-4 stars reviews? It’s ironic that all 5k are 5 star reviews. Makes you wonder about the true accuracy of them. Lastly, why deal with a company with a multitude of lawsuits filed against them? Google them. Definitely stay away from this deceptive operation. They should actually be shut down

Explore other reviews about Credit Wellness

5.0
7 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Uncapped commissions Easy going work environment Daily bonus and prizes for top performers Remote and flexible 1099 (depending on how you look at it)

Cons

1099 (depending on how you look at it) No base pay outside of training Computer and work equipment not provided No health care or benefits

1
5.0
14 Mar 2025
Recommend
CEO approval
Business outlook

Pros

*Understanding on personal matters/ work with your schedule. You just have to of course DO YOUR JOB AND NOT TAKE Advantage OF IT ! *Let you voice your opinion, feel heard *In my deepest opinion they truly care about their employees *Paid hourly and commission- *have the ability to make a lot of money *weekly play *have the ability to grow within the company if you are GREAT at your original position *it’s ok to laugh here, just always know it’s a time and place to be serious *work from home position !!!

Cons

*pay can go up and down, but in CCS you at least have a base pay *things are always changing- so never know if they might needed you in area you never signed up for but you can take it as a learning opportunity if your curious *commission can have you disappointed due to the structure changes *can be on the call with clients for almost an hour *need more Spanish reps *at times can be overwhelmed but what job not ! *7 out of 10 you have upset clients in your ear while on the phone *can be confusing from the sales to clients to CCS, now CCS have to see how we can BETTER ASSIST *1099 positions / No benefits - some people don’t mind this, some people may really need this - to each their own

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