Would never recommend - Sales Assistant Currys Employee Review

1.0
9 Nov 2021
Recommend
CEO approval
Business outlook

Pros

there was a nice uniform when it was all black

Cons

unrealistic target that isn't formally set at the same time each month or week makes it hard to track. forced to sell to customers in a wrong way. Some managers would rather sales walk than help the customer. some customers especially the elderly they give staff tactics to almost scare them into taking the care plan. Made to do additional jobs like cleaning (understandable during covid but this was still before) told to stop doing your job and find stock to put out if you sold too many products without additional services even if it wasn't a good fit for the customer and sometimes they will leave customers waiting still. don't appreciate extra things staff go above and beyond to do. pulled off of lunch breaks if the store is busy but they don't give it back to you or the money. bad management who are unjust and some have been sexist. Older male staff was making inappropriate comments about the girls in the store and took months for anything to be done about it but everyone knew and would make jokes. Shifts will change very last minute without asking. there are too many systems that needs to be all in one.

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Currys Response
4y
Hi There, We appreciate your feedback and are happy to take a moment to reply. We exist to help our customers enjoy amazing technology. Our retail colleagues do have targets to achieve, but our focus is always on our customers, and making them happy. By offering the right ranges of products and services, we not only succeed in making our customers happy, we also achieve performance targets as well. We encourage all our colleagues to have an open and honest conversation with their line manager/ mentor or HR to solve any issues/concerns/problems. Thanks, the team at Dixon's Carphone

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Cons

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Currys Response
1y
Thank you for taking the time to share your feedback. We're delighted to hear that you value your colleagues and the team environment at Currys. We strive to create a fun and friendly buzzy vibe.
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