-Unlimited PTO
-WFH Fridays
-Personal and Professional Guidance
-Solid Fun Team with Great Personalities
-Structured Guidelines and Procedures
-Laid Back Atmosphere with Down Time
-Great Client Organization
-Clear Direction for Company Goals
-Periodic company lunches
-Concessions Readily Available
Cons
-Lack of Management Availability
-Documentation is Lackluster
-Overflood of new Onboarded Clients
-Lack of Trust
1.0
8 Aug 2025
Anonymous employee
Current employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
The pay tends to be decent
Cons
This is family business and it is ran as such. The son of the founder took over and likes to promise clients impossible deadlines that place the staff under immense pressure to deliver on those promises. There is no structure for the team, which is composed of a lot of people that have no prior IT experience. The son running the company enjoys hanging out and getting high with the staff and has no work/personal boundaries. Never worked at a more unprofessional place since I was a teenager in a pizza place. If I was a client I would look for a different MSP