Good - Anonymous employee DHL Employee Review

3.0
3 Jun 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits that take care of everything

Cons

No breaks or time off

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DHL Response
4y
Dear colleague, Thank you for reaching out and leaving your impression of DHL here on Glassdoor. We are sorry to see that your experience with us hasn't been the best. Although we cannot go into details here, because we lack information of your situations and your site, we would like to encourage you to reach out to you HR department and give them all the constructive criticism and feedback you have. We are certain our colleagues there will have an open ear for you and help you with your challenges. We continue to deliver around one million parcels more every working day in comparison to 2019/2020 Only in Germany, this is only possible thanks to your effort and committment. This should be correctly rewarded and recognized, which we attempt to do regularly and this is why your mention of the great benefits we offer makes us see that we are on a good track. However, without exception all breaks and time-off should be respected according to law and internal policy. We are sure that your local team will be happy to clarify what's the expectation on these topics. We hope that everything gets resolved in a timely manner and that you will remain part of our Big Yellow Family. All the best to you and your loved ones, Your DHL Team

Explore other reviews about DHL

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good job friendly people easy money

Cons

weirdo old men bothering you but that’s about it

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DHL Response
3w
Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
2.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Salary, peers and 4 ten hour shifts

Cons

Human Resources and Upper Management

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DHL Response
2mo
Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
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