Decent Place - Tech Support DHL Employee Review

4.0
12 Jun 2024
Recommend
CEO approval
Business outlook

Pros

good community, friendly colleagues, relaxed atmosphere

Cons

boss too demanding and at times deadlines are unreasonable;

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DHL Response
2y
Dear colleague, We are ecstatic to receive your great review after four dedicated years working with us in Sofia City! Your feedback highlighting the good community, friendly colleagues, and relaxed atmosphere fills us with immense pride. Cultivating a warm, welcoming environment where our employees feel supported is a top priority. Your affirmation that we're succeeding in this regard means the world to us. The camaraderie and positivity you've experienced have made a lasting impact over your tenure. However, we also appreciate you raising the concern about demanding bosses and unreasonable deadlines at times. Please know that we take this feedback seriously. We will be looking into ways to better manage expectations and workloads moving forward. Thank you for your candid insights – they motivate us to continue enhancing the employee experience. Your long-standing commitment is a testament to the culture we strive to maintain. We're incredibly proud to have you as part of our team in Sofia! Your DHL Team

Explore other reviews about DHL

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

good job friendly people easy money

Cons

weirdo old men bothering you but that’s about it

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DHL Response
1w
Hello, We look forward to your 5-star rating. Thanks a lot for this. We’re glad that you found the job enjoyable, with friendly coworkers and a positive day-to-day experience. At the same time, we’re concerned to read your comment about uncomfortable interactions. Everyone should feel safe and respected at work, and situations like the one you described are not acceptable. We strongly encourage employees to report any inappropriate behavior so it can be addressed. At DHL, creating a safe and respectful working environment is a top priority. We truly appreciate you being open about both the positives and the challenges. Your feedback helps us improve. Wishing you all the best moving forward, Your DHL Team
2.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Salary, peers and 4 ten hour shifts

Cons

Human Resources and Upper Management

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DHL Response
1mo
Hello, Thank you for taking the time to share such detailed feedback about your experience at our Orlando site. We’re glad to read that you valued the salary, the 4x10 shift structure, and especially the relationships with your peers. At the same time, we regret the challenges you described related to senior management behavior, HR involvement, and consistency in people practices. A respectful, professional work environment where policies are applied fairly and leaders act with accountability is fundamental to our culture, and it’s clear there are areas where continued improvement is needed. To clarify, participation in company supported charitable or donation initiatives is strictly voluntary. Employees are not expected or required to contribute, and any perception of pressure is not aligned with our policies or expectations. If these initiatives were experienced differently, we would take that feedback seriously and see it as an opportunity to reflect on how our communications and practices are perceived. While we are sorry to learn that the overall culture did not meet your expectations, we appreciate you clearly outlining your concerns. Feedback like this plays an important role in ongoing reflection and improvement. Thank you for the contributions you made during your time with DHL. We wish you all the best moving forward. Best regards, Your DHL Team
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