A disorganised and inconsistent recruitment process that reflects deeper cultural issues - Retail Property Manager DHL Express Employee Review

Poor communication throughout recruitment, inconsistent expectations, lack of transparency, slow decision making, and a process that leaves candidates feeling undervalued. My experience with DHL Express’s recruitment process highlighted significant internal disorganisation and a lack of respect for candidates’ time. Communication was sporadic, timelines shifted without explanation, and expectations were unclear from one stage to the next. For a company of this size, the process felt surprisingly unstructured and disconnected. It ultimately left the impression of a culture where accountability is diluted and candidates are treated as an afterthought rather than future colleagues. I would encourage DHL to review their recruitment practices to ensure they reflect the professionalism they promote externally.