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DICK'S Sporting Goods

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Review - Customer Service and Sales Lead - Customer Service Lead DICK'S Sporting Goods Employee Review

4.0
2 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits Several locations, so the commute was great Friendly work environment More freedom to apply discounts than other retailers Active investment in employees furthering careers Low stress Management will often do what entry level employees do (can also be a con)

Cons

Retail scheduling is always tough There's not a lot of room for creativity or intellectual pursuits Management will often need to do what entry and intermediate level employees do (this can also be a pro)

Explore other reviews about DICK'S Sporting Goods

5.0
5 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Inclusive workplace with good pay and teammates.

Cons

Limited hours during non-busy season.

1.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great for high-schoolers Fast-paced environment that teaches you how to operate and makes sales even during peak hours Amazing co-workers

Cons

No reward for going above and beyond selling other than the occasional shout-out Inconsistent scheduling Limited growth

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