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DICK'S Sporting Goods

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Management negatively impacts the experience - Sales Associate/Cashier DICK'S Sporting Goods Employee Review

3.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Probably an okay corporation, I just had a bad experience with the management.

Cons

- The manager makes or breaks the experience. A bad manager can really hurt it. - I experienced short staffing and being underpaid. - Floor plan changes were requested by corporate, but the store did not have the proper hardware to easily complete the changes. - Customer service/retail challenges, as expected.

Explore other reviews about DICK'S Sporting Goods

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Employee Discount Opportunity to provide customers an experience in which they can be confident in buying a new shoe for style, function and support-related reasons. Great selling tools, devices and display fixtures to work with

Cons

This is not really a con since I believe it is an important part of the job. Newer and current workers may need to keep up up to date and do research on products in order to be able to help customers effectively and efficiently.

4.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Great work culture and supportive team environment - Good experience in customer service and sales - Opportunity to learn about products, inventory, and store operations - Flexible scheduling depending on store needs - Good role for students or early-career workers

Cons

- Can get very busy during weekends, holidays, and back to school season - Standing for long periods can be tiring - Customer interactions can be challenging at times

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