DECENT PAY, UNREALISTIC EXPECTATIONS - Installation Technician DISH Employee Review

2.0
19 Jan 2018
Recommend
CEO approval
Business outlook

Pros

Good pay and great paid training with wonderful trainers.

Cons

Your run on a point system based on how fast you complete jobs, how many items you can sell and how many jobs you can do a day. The expectation is set by people who havent done the job and is completely unrealistic. 8 people quit from my office in the 9 months i worked there due to being chewed out daily for not meeting sales goals or job completion rate. They give you a certain amount of time to get to each job but dont account for Bay area traffic which makes almost everyone "late" for there job arrival on a daily basis, the supervisors know its not the technicians fault since they drive in the same area but still have to give you monthly "talks" about being late because the system still says your late. Its a horrid place to work with everyone stressing out to meet goals on there employee point system. When I went out of town for my technician 2 training 6 months in, all but 1 person from my original class had quit.

Explore other reviews about DISH

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Pay was good. Very good commissions

Cons

High standards. Robotic at times. Very strict on following call flows and retaining customers.

1
avatar
DISH Response
6mo
It is wonderful to hear that you found the compensation structure and commission opportunities rewarding. We strive to be a great company for our team and are happy that resonated with you. Regarding the call flows and standards, we understand that maintaining high expectations for consistency can sometimes feel restrictive or repetitive. We appreciate your perspective as we continuously look for ways to balance our quality standards with a more dynamic employee experience.
3.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Good middle management and compensation. Lots of opportunities to learn from plenty of smart people.

Cons

Disclaimer -This is all water cooler hearsay and opinion. During the two years I was there the bill came due on being penny wise and dollar dumb over the years. A great example is Sling. Dish beat basically everyone to market but Netflix with streaming and was the first platform to offer live TV via stream (which YouTube TV still uses as a selling point). What happened? Dish paid the original engineers to build it and then balked at paying them to document and maintain it. Same deal with the cyber security team. After years of expecting security engineers to do exceptional work shorthanded for middling compensation eventually they had none. It was all put on the security manager, who had a heart attack after repeatedly requesting support. He understandably did not return. Not much later one of the core systems was ransomed, and the company fell out of the fortune 500. Despite being in the middle of dealing with the consequences of those decisions leadership was doing it all again with the mobile network build out.

1
avatar
DISH Response
1mo
Hearing that you found value in our middle management and compensation, as well as the chance to learn from the talented individuals on our teams, is encouraging. We appreciate you recognizing those aspects of your time with us. On the other hand, the historical context and concerns you shared regarding executive decision-making, infrastructure maintenance, and resource allocation are deeply concerning. Maintaining a stable, secure, and well-supported environment for our workforce is of the utmost importance, and we take feedback regarding employee well-being and operational decisions seriously. We are continually working to strengthen our operations and better support our teams across all business units. Because this review references a sensitive medical situation alongside organizational challenges, we would welcome the opportunity to hear more about your perspective. Please consider reaching out to our team directly at peopleoperations@dish.com so we can learn more.
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