constant fear of termination, company lost sight of what's really important - Above Technician Level DISH Employee Review

2.0
24 Aug 2012
Recommend
CEO approval
Business outlook

Pros

I work with great people that are stuck in a bad situation. At one time this was a great company to work for, and I used to look forward to my work day and used to actually VOLUNTEER for overtime, before it was mandatory. I mean that, the people here made it great, and made it an amazing place to work for. Now most of those great people have been fired and the people that are left who remember the good days are fighting a losing battle until it's their turn to be fired. Guess that's not a Pro? The pay is good for the area.

Cons

The biggest con for me is the constant fear of termination, and I have no reason to fear it. I haven't been written up, my performance is always good, but...there are too many metrics you are required to meet for your position that failing to meet even one of them can be grounds for termination. Management will say that it's not possible, but once you have a target on you for the goal of the month issue, you can't shake that target, and if you can't be fired for one issue, they will find another issue. I know, because I've been forced to find reasons to fire other people for better or worse. Most deserved it, some did not. My job as described cannot be done. I am not an underachiever, I take pride in what I do, and I always look to improve myself. Unfortunately, I cannot meet the "goals", which are not goals, but minimum expectations. Right now our motto is "One More." If you do two more, it's "Why didn't you do three?" I'd elaborate on that, but explaining it would only result in me being terminated because of my small office people would know who I am. I have a family and responsibilities and cannot let them down. I can't even feel like I can vent anonymously here without being found out. I'm not afraid of the work, and could actually do MORE if I wasn't micromanaged to the degree I am, and it could be done safely, but anyone above a field office level does not want a new idea that isn't theirs. I'm not happy. Don't make the same mistake many of us did just because of the pay. If you're single, it's great. If you have a family, or want one, this isn't the place for you. You will be worked until you're used up, and I honestly have no idea how I've lasted as long as I have (almost near ten years) , but in truth only the last three have been horrible. I've missed out on many opportunities as a family, and hate that I will miss many more until another job is found. I used to think with growth comes change, and these growing pains will go away if we can "just make it through these next sets of rules, then it will level out." They just never do. I've never been fired from a job, but it would almost be a relief.

Explore other reviews about DISH

5.0
26 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great and flexible work supported my growth through college

Cons

Honestly that the product we were selling wasn't the best value

avatar
DISH Response
3mo
It is wonderful to hear that the flexibility of your role provided the support you needed to successfully navigate your growth through college. We take great pride in being a workplace that accommodates the educational pursuits of our team members, as we know how vital that balance is for long-term career development. While it is rewarding to hear about your personal success, we also appreciate your candid perspective regarding our product value and market positioning. We are constantly evaluating our competitive edge and exploring new ways to better serve both our core customers and emerging markets. Feedback like yours is essential as we strive to evolve and refine our approach to the business.
1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

1
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DISH Response
2w
We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
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