Great opportunities, culture needs work - Senior Business Operations Analyst DISH Employee Review

3.0
21 Sept 2020
Recommend
CEO approval
Business outlook

Pros

I love working for a large company that is constantly innovating and exploring new business lines - from satellite TV to smart home to wireless. The fast-paced, startup feel is exciting and challenging. In my experience, there are plenty of opportunities to learn new skills and choose a career path that interests you. Although there is still a lot of improvement that can be made to the company culture, it is encouraging to see some executives really making an effort and implementing meaningful change.

Cons

There are a lot of issues with the culture at DISH, mostly stemming from a lack of trust and emotional intelligence in DISH leadership. It starts in the C-Suite and trickles all the way down through VPs and Directors. We have core hours where we are required to be in the building because we can't be trusted to balance our work and personal lives. We don't have work-from-home options because we can't be trusted to be productive at home. We are micromanaged because we can't be trusted to work autonomously. Many of the leaders (mostly VPs and above) have little ability to effectively manage their emotions and consequently their employees. They are disconnected, vindictive, dominating, and quick to anger. And they are too close-minded to recognize the cultural issues, listen to their employees, and make a real change.

Explore other reviews about DISH

5.0
13 Oct 2025
Recommend
CEO approval
Business outlook

Pros

great pay with good overall benefita

Cons

high pressure upselling is always required

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DISH Response
7mo
It's fantastic to hear that you feel valued through our great pay and good overall benefits package. We work hard to ensure our compensation remains competitive because we truly believe in rewarding our employees for their dedication and hard work. We recognize your point regarding the sales environment and the high pressure associated with upselling. We strive to provide all of our teams with the best training and support possible to meet business goals while still delivering excellent customer experiences. We are continuously looking for ways to refine our sales approach to make it effective yet sustainable and positive for our team members. Thank you for taking the time to share your perspective with us. We value all feedback as it helps us in our ongoing efforts to foster a positive and supportive workplace.
1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

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