IT leadership is incompetent - Information Technology DISH Employee Review

2.0
28 Apr 2010
Recommend
CEO approval
Business outlook

Pros

Great place to learn different things in the software development realm. The "worker bees" are a great bunch of folks. Some of the smartest people around. Fun, good people to work with. I like the team I'm on, my daily work, and my direct manager.

Cons

The IT leadership is incompetent. They fired the "low end performers" in January, but the real idiots are the CIO, VPs and Directors. They are more concerned with "not making waves" than they are with doing the right thing. They have no idea how to manage an IT release in regards to capacity management and standing up to Charlie and the COO. They have no idea how to stand up to other execs. Therefore, we are constantly working abusive overtime (No joke) and releasing marginal products (hey ,as long we didn't take down a call center, its a success ...) The IT leadership has now idea how to manage people, except to crack the whip more.

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5.0
17 Oct 2024
Recommend
CEO approval
Business outlook

Pros

good culture at the company

Cons

nothing as of right now

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DISH Response
1y
Thank you for your feedback. We’re glad to hear that you appreciate the company culture and see us as a good place to work. Your positive perspective is greatly appreciated, and it motivates us to continue fostering a supportive and engaging environment for our team. Thank you for being a valued member of DISH!
1.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home is the only pro I can think of

Cons

They don’t provide any equipment aside from the computer itself. They mislead you during the interview and job description. You are paid according to price of product sold and close rate however it’s all inbound calls and you can not call back. The inbound calls are lousy, people who don’t even have a $1 on a card in order to do the eligibility check, or no card at all.. poor credit which leads to higher out of pocket costs. I think only a handful of times I couldn’t overcome the spousal objection or the just shopping objection. Those I will take responsibility for but if I’m getting calls from people who don’t have a card or don’t have a $ or don’t have the money to put down OR already have an account or is a mis-transfer or were passed along because the technicians have to make referrals even though the customer isn’t actually interested in the product yet the tech makes them still call.. that’s crap and it’s not real sales.

1
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DISH Response
2d
We appreciate you taking the time to share your perspective with us. Hearing about your day-to-day reality in sales—from lead quality to equipment needs—is incredibly valuable as we continuously work to refine our internal processes and onboarding experience. While we are glad you enjoyed the flexibility of working from home, it is disheartening to learn that you felt misled by our initial job description and interview process. We want to ensure our teams feel properly supported and equipped to succeed in their roles. Our People Operations team would welcome the opportunity to dive deeper into your feedback regarding our commission structures and lead generation systems. Please feel free to reach out to us directly at peopleoperations@dish.com so we can better understand your specific situation. Thank you again for your candor in this situation.
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