Antiquated Product, Antiquated Corporate Culture to Match - Business Operations Analyst II DISH Employee Review

1.0
5 May 2022
Recommend
CEO approval
Business outlook

Pros

The turnover is so high, it is easy to get a job and move up as long as you are willing to deal with the cons mentioned below.

Cons

DISH is selling an antiquated, declining product with a corporate environment stuck in 1999, well, maybe 2009. After all, they have updated the dress code to allow jeans 5 days a week, but your collared shirt does still have to be tucked in. The most off putting part of working at DISH was the tracking of time in/out of the building and requiring you to be in the office from 9-4. Initially, I shrugged off the reviews mentioning this and figured it wouldn't be a big deal. However, after about a month or so of working a little late , getting to Friday with all my tasks finished, then having to sit and twiddle my thumbs for the last hour or two of the day so I could be in the office until 4pm became very annoying. The 9am isn't really a problem, since I prefer to work early, however the policy is in effect even during inclement weather. Yep, they would rather you risk your safety to get to the office by 9 so you don't show up on the "naughty late list" than just have a little flexibility. They have absolutely no hybrid/in office work options. They are clear about this upfront. I completely understand the benefit of having people in person for meetings, you just can't replicate in person with a video call. It is just tough to drive all the way to the office to have video meetings anyway. Turnover is understandably very high. Admittedly I was a part of this as I was only there for 6 months. For reference the group I worked in was about 110 people and during my time, I saw 15 people (including myself) leave. The turnover does leave a lot of openings so they are always hiring and promoting. They really lean into this, with "opportunity being their #1 benefit." They survey current employees, and these same con's show up internally. It is my understanding, and everyone who filled out the survey, that nothing is done about the poor survey results. The way I see it, DISH is a dying company. They don't need to attract and retain top talent to drive growth, they just need employees to run the company, nothing special. They are going to pay under market rate, offer nothing special to retain talent, and just accept high turnover. My recommendation for working at DISH, is if you have the luxury to wait on a different job, do so. The next offer/company will most likely be better. If you don't have the luxury to wait for another offer, then accept the job at DISH, but KEEP LOOKING. In the next interview it is not really hard to explain why you are already looking after only a couple months, just point them to DISH's Glassdoor and let them know you are looking for a company that offers hybrid, or pays market rate, or actually values their employees. DISH has a reputation and they will understand.

Explore other reviews about DISH

5.0
4 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Pay was good. Very good commissions

Cons

High standards. Robotic at times. Very strict on following call flows and retaining customers.

1
avatar
DISH Response
6mo
It is wonderful to hear that you found the compensation structure and commission opportunities rewarding. We strive to be a great company for our team and are happy that resonated with you. Regarding the call flows and standards, we understand that maintaining high expectations for consistency can sometimes feel restrictive or repetitive. We appreciate your perspective as we continuously look for ways to balance our quality standards with a more dynamic employee experience.
3.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Good middle management and compensation. Lots of opportunities to learn from plenty of smart people.

Cons

Disclaimer -This is all water cooler hearsay and opinion. During the two years I was there the bill came due on being penny wise and dollar dumb over the years. A great example is Sling. Dish beat basically everyone to market but Netflix with streaming and was the first platform to offer live TV via stream (which YouTube TV still uses as a selling point). What happened? Dish paid the original engineers to build it and then balked at paying them to document and maintain it. Same deal with the cyber security team. After years of expecting security engineers to do exceptional work shorthanded for middling compensation eventually they had none. It was all put on the security manager, who had a heart attack after repeatedly requesting support. He understandably did not return. Not much later one of the core systems was ransomed, and the company fell out of the fortune 500. Despite being in the middle of dealing with the consequences of those decisions leadership was doing it all again with the mobile network build out.

1
avatar
DISH Response
1mo
Hearing that you found value in our middle management and compensation, as well as the chance to learn from the talented individuals on our teams, is encouraging. We appreciate you recognizing those aspects of your time with us. On the other hand, the historical context and concerns you shared regarding executive decision-making, infrastructure maintenance, and resource allocation are deeply concerning. Maintaining a stable, secure, and well-supported environment for our workforce is of the utmost importance, and we take feedback regarding employee well-being and operational decisions seriously. We are continually working to strengthen our operations and better support our teams across all business units. Because this review references a sensitive medical situation alongside organizational challenges, we would welcome the opportunity to hear more about your perspective. Please consider reaching out to our team directly at peopleoperations@dish.com so we can learn more.
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