Best MSP ever! - PC Depot Technician DYOPATH Employee Review

5.0
18 Sept 2024
Recommend
CEO approval
Business outlook

Pros

- Wonderful Work/Life balance - Fantastic company culture - Plenty of opportunities to advance your career / change roles - Offers tuition assistance, certification training & exam reimbursement - Strong emphasis on client focus, communication, and client satisfaction

Cons

- Constantly evolving/fast-paced environment - Can be overwhelming at times for various departments

Explore other reviews about DYOPATH

5.0
9 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big proponent of training, skilling up, career and personal growth.

Cons

Not really a con but you need to be ready and able to adapt and change as the industry and technology evolve.

2.0
3 Oct 2025
Recommend
CEO approval
Business outlook

Pros

One of the key advantages of working at Dyopath is the flexibility of being remote. With that said, many people value the convenience of working from home.

Cons

Unfortunately, while Dyopath offers a remote work environment, there are several significant downsides to the position. The pay is very notably below the national average, making it difficult to feel fully valued for the amount of work and dedication expected. The pay, combined with the heavy workload, creates an environment where you may feel overburdened and underappreciated. Training is another area of concern. The company's approach to onboarding is extremely outdated, relying heavily on old training videos that don't provide much in terms of hands-on experience. With minimal personal interaction or opportunities to ask questions, it’s challenging to truly grasp the complexities of the way Dyopaht expects you to succeed. Additionally, the Knowledge Base/Articles and other internal resources often feature outdated information, including screenshots of old systems, which can make it frustrating to navigate day-to-day tasks. In terms of day-to-day operations, there is a sense that the company could do more to support employees, especially when it comes to offering more engaging and current training resources. While remote work is a valuable perk, the other aspects of the job leave much to be desired in terms of employee satisfaction and development.

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DYOPATH Response
6mo
Thank you for sharing your feedback. At DYOPATH, we truly value hearing from our team members—it helps us grow and continue building a workplace where everyone feels supported and empowered to succeed. We regularly review compensation to stay aligned and competitive with current market standards and remain focused on enhancing our onboarding, training, and professional development programs. Our goal is to create meaningful learning experiences that help employees grow in their careers, feel confident in their roles, and stay supported as our organization continues to evolve. Courageous Communication is one of our Core Values, and we encourage employees to practice open and honest communication by sharing feedback directly with their manager or HR. Together, we can continue fostering an environment where every team member feels valued, heard, and inspired to do their best work.
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