Meh - NOC Technician DartPoints Employee Review

Very open to entry-level hires, lots of hands on experience, and most of the other NOC folks are more than happy to teach you things that you may not be 100% at.

Communication is not the best (not the worst either). I do feel like this is something they have been trying to work on and they have improved.

There are opportunities to learn quite alot

I'll start by saying this position was a hybrid NOC and Data Center Technician job. However, due to a lack of staffing, I also had to take on various other roles such as Office Manager, Receptionist, Shipping and Receiving, and whatever else came my way. For the same pay. You're extremely underpaid for what is expect workwise. I thought it was just me, but reading through some of the reviews for the past few years let me know that I wasn't crazy. This is not the company for you if you are a minority. Management is toxic, the workplace culture is toxic. There is high turnover, burnout, and low employee morale and it all leads back to leadership and operational related issues. While there are opportunities to learn quite alot, training is not structured, Management is not forthcoming or honest and a lot of the staff is for self. Knowledge is hoarded and not shared freely like it should be within a team environment unless you're one of the favorites.